Why You Shouldn’t Hire a Cheap Website Design Company

Are you looking for a cheap website design company?

In this article, we’ll explain why the cost of a website varies a lot from agency to agency. We’ll also discuss why having a cheap website design will do more harm than good to your business.

• Not ready to spend much on a fancy website?
  Jump to the What should you do? section below, and learn how to find the right balance between quality and affordability.

But first, let’s have a look at some common reasons why you might be thinking about hiring a cheap web design agency.

1. You’re on a tight budget

This is, of course, the most common reason why people go for cheap website designs. You believe you need a website for your business, but you don’t want it to cost you that much. So you are looking for the most affordable web design company, without considering the quality you might be getting.

2. Your run a small local business and don’t consider a website important

Many small business owners don’t consider websites to be an effective conversion tool. So, they are reluctant to spend much money on it. In reality, a small business website with the right features can bring you more customers than you would think. Selecting a cheap website design for small business is one of the very common mistakes that SMB owners make.

3. You rely on social media to sell your products

Some newer businesses consider social media to be their primary sales channel. If you are in this group, then you might assume spending on web design is a waste of money. While it’s true that social media can be a powerful channel for selling your products, you shouldn’t rely on these platforms to form the core of your online presence.

4. You think you’ve found the perfect agency at low cost

Many web design services promise to deliver a quality website at a lower than market price. You may have found one of these low-cost web design agencies and been convinced by their offer. After all, if someone is providing you affordable website designs, why bother looking elsewhere?

We understand that getting a new website at a low price seems like a bargain. But before making the final decision, read this article to learn more about how to choose an affordable web design company without risking your business.

How some companies can offer cheap website design services

Think about this.

Web design is a competitive industry. Even established agencies have to compete every day to secure new projects. Web design companies must, therefore, try their best to be affordable for their customers without sacrificing quality.

Then how can some agencies work for a much lower fee than usual?

1. They outsource your projects to low cost overseas workers

This isn’t necessarily a bad thing; there are skilled designers and developers all around the world. But cheap website design companies often hand over your projects to low-quality offshore workers.

2. They don’t care about your site’s internal quality

There’s a lot inside a working website that isn’t apparent from the outside. Low-cost website design companies ignore these small but crucial requirements and best practices.

3. Your site is “built” using pre-set templates

Cheap websites are often built by editing a pre-set template. The design company just changes a few visual elements and pieces of content and then sells it to you as a brand new website.

Building websites using templates is quite a common practice, but these agencies won’t customise your site enough, resulting in a website that looks copied and unoriginal.

4. Your site structure isn’t scalable

A quality website isn’t a one-time investment. As your business and market changes, your site will need refinements. Cheap websites don’t have the customisation options necessary to support your business’ growth. This lack of extensibility will make these sites redundant very quickly.

5. The agency has little to no after-sales support

After a website is built and handed over to you, there will still be many issues to deal with. This is very normal. Going forward, you might need to communicate with the support team if any problem arises. Cheap website design agencies don’t invest in after-sales support; for most of them, long-term client support is non-existent. This helps these agencies to quote a lower price for your website.

Problems with cheap website design

So now you know how some web design companies can build your website for way less than others. Let’s consider some problems you might face when choosing these cheap web design services.

1. Low quality websites will make you lose customers

A website is a lot more than its looks. If your site has a poor UX, potential customers won’t convert. If its internal structure isn’t SEO friendly, you’ll have a hard time getting new visitors.

2. Cheap websites lack performance and scalability

Cheap websites aren’t optimised for performance. Being built by unskilled developers, these sites suffer from poor code structure. As time goes on, you’ll find it extremely difficult to add new features to your site. Bloated with patched-up codes, maintaining your site will cost you a lot more in the long run.

3. Your website won’t stand out from the crowd

Getting a website built on a pre-set template makes it look like a thousand others on the web. A generic website has a dull and ineffective online presence; your site should be unique, with a distinctive brand image. Cheap web designers lack the skills to express this uniqueness through their design. The reason is simple – if they had the skills they wouldn’t cost so less.

4. You risk a breach of security

Cheap website designers will disregard or fail to follow security best practices. As a result, you may experience security breaches and could even lose control of your site. Getting hacked will tarnish the brand image of any business, but for an ecommerce site, it could well be catastrophic.

Many small business owners assume that cybercriminals are not going to target their website. This couldn’t be further from reality. The 2020 ACSC report from Australian Government shows 62% small businesses in Australia have experienced cyber-attacks.

5. You’ll have a hard time with after-sales support

Having sold you a site for very little of money, the cheap web design companies don’t feel any responsibility to help you with the problems that you may face regarding your website. Poor after-sales support is very common in these companies. All you can do is leave a bad review about their service. But they don’t bother much about their brand image either.

Cheap websites cost more in the long run

It may sound counter-intuitive, but it’s true. Maintaining a low-quality website involves a lot more hassle than you might imagine.

You have almost certainly come across some of these sites. Ones that have misaligned elements when viewed on mobile phones. Even worse, they may have used substandard codes, which make the website appear broken on certain devices.

Cheap web design companies will often push you to their preferred hosting options. Cheap web hosting may put less pressure on your pocket, but it also provides you with less bandwidth. The result is a slower site and abysmal user experience.

Issues like these aren’t evident at the beginning. But as time goes on, you’ll see more and more such flaws.

Fixing flaws like these will eventually cost you a lot more and lack of quality customer support will put you in an even more uncomfortable position. Eventually, you’ll need to seek help from a well-established web design company. And then you’ll hear your site is so poorly designed that you need a complete overhaul.

The whole process will be a lot more affordable if you start with a trusted agency to begin with.

What should you do?

You may be thinking that quality, affordable website design services don’t exist.

They do.

But they don’t advertise themselves as cheap web design companies.

A web design company that understands your business can tell you exactly what type of website you will need, and how much of a budget you will require. Investing in the right kind of site is never a waste of money.

If you are a small business, you don’t need a website with enterprise-level functionality. If you are a big ecommerce company, then you better have a site that can compete in an international market. A fashion or beauty product site needs to focus more on visuals than the local municipality website.

A reputed agency won’t charge you more by adding unnecessary features. Neither will they promise you the lowest price regardless of your requirements. Affordable website design and cheap website design are not necessarily the same thing.

Here’s how to find the right web design company for your business, at an affordable price.

1. Avoid companies that have preset website design packages

Preset web design packages will often cost you more than a custom price. A package may include the cost of features that your site doesn’t need. Ask if the company offers custom pricing.

However, in some cases, preset packages can be helpful. For example: Suppose a company specialises in medical website design and has different packages for medical centres or hospitals. These packages usually cover only the specific features that a niche website needs.

2. Go through their portfolio to see if they have worked with businesses at your level

If you are a local business, then choose a web design agency that works with small and medium-sized businesses. Working with a design agency that services Fortune 500 companies will definitely cost a lot. A small or medium business doesn’t need to go through the same elaborate design process as these big companies.

3. Make sure the design agency understands your market

If you are a business in Australia, then try to find an affordable web design agency that works with Australian businesses. That doesn’t mean you should just search for cheap website design Australia in Google. Don’t forget the criteria we’ve mentioned in the above points.

A local agency will understand your business and customers better. They will know what kinds of website designs are performing well among your target demographics, and your money won’t be wasted on designs that don’t convert.

4. Look for companies that have excellent customer support

Helpful after-sales customer care will save you time and money, not to mention stress. Ask the design agency if they can introduce you to a dedicated manager for your project. Also, enquire about their after-sales support policy. This will help you cut a lot of unexpected costs in the future.

5. Keep away from agencies with shady business practices

Be careful when dealing with agencies that offer things like free logo design or cheap hosting packages with their cheap, so-called professional websites. A company claiming to provide the cheapest website design service and promoting free offers likely lacks experienced designers and developers. They are trying to cover up their lack of expertise by keeping their prices below average. These agencies are very affordable to begin with, but as we have mentioned before, a poor website will cost you a lot in the long run.

Summary

If you’ve decided to hire a cheap website design company, it’s time to think again. The wiser choice is an established agency that understands your business well, provides excellent customer support, and can help you in the future.

A website is not a one-off deal. Any successful site needs periodical refinements as your business grows. A cheap web design company may cost you less at the beginning, but poorly designed websites will cost you a lot more in the end. Add in low conversion rates and the devaluation of your brand, and you can see why it’s essential to avoid cheap web design services.

Working with well-established agencies doesn’t have to be expensive. They can give you an honest estimate of the total cost. Many reputed agencies provide quite affordable web design services for small to medium-sized businesses.

The money you spend on designing your website is an investment. And you can ensure a healthy return on that investment by selecting the right web design company.